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Returns & Warranty

60 Day Return Policy

If you are not 100% satisfied with your purchase you have a full 60 days to return it for a refund minus all shipping costs and a 15% restocking fee. All we ask is that you send the items back to us in the original packaging, just as you received it and make sure that the merchandise is in "like new" condition (free of damage, wear marks and/or scratches).

HOW TO RETURN AN ITEM

If you need to return an item, simply Sign In to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.

Once we recieve your return request you will begin to receive email updates on the status of the return request.

Please note: It may take up to three days for us to process your request.

If your return has been approved, please send it to:

Pitbull Tactical
3564 Avalon Park Blvd. E., Ste 1
#142
Orlando, FL 32828

 

REFUNDS

We will notify you via e-mail once we have received and processed the returned item.

You should expect to receive your refund within two to three weeks of giving your package to the return shipper, however, in many cases you will receive a refund faster. This time period includes the transit time for us to receive your return from the shipper (4 to 6 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

EXCHANGES

Exchanges will only be offered within the 60 Day Return Policy. If you wish to exchange an item you will have to pay for a 15% restocking fee as well as all shipping costs. If the exchange is needed becuase we made a mistake on the original order, we will wave the restocking fee and shipping costs.

WARRANTY

Our holsters come with a limited lifetime guarantee. If any part of the holster (not including hardware) breaks or fails under normal wear and tear we will fix and/or replace it at our discretion. Hardware will be delt with on a case by case basis.

If you have any issues regarding the limited lifetime warranty please follow the step in the "HOW TO RETURN AN ITEM" section above.



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Proudly hand-made in the USA